When will my drop off wash/dry/fold be done?
This varies and is a first come first serve basis. Generally 5 to 7 days from the day you dropped off your WDF, depending on the severity of our workload for the week.
At what time is the latest I can start my laundry?
7:30pm is the last load of the night. This allows enough time for you to wash and dry before closing time at 9:00pm.
Do you have oversized washers and dryers for extra large items such as sleeping bags, feather beds and comforters?
We are happy to accommodate all of your large items. Our largest washer and dryer can hold up to 60 lbs capacity!
Do you clean Leather?
Unfortunately we currently do not offer leather cleaning services. The nearest leather cleaner is in Spokane, WA.
What are your hours of operation?
We are open from 7am to 9pm every day. Major holidays will affect these hours so be sure to google us and view the adjusted hours of operation on our company profile.
Will you transfer my laundry to the dryer if I put it in the washer?
Yes, however, it depends on the staffing and workload for that day. There is a maximum charge of $5 per washer that needs to be transferred, plus you will be responsible for the cost of dry time (dry time varies, depending on how long it takes to completely dry, unless otherwise specified.)
What happens if my laundry is lost, stolen or damaged?
We are not responsible for any lost, stolen or damaged clothing that is done in the self serve laundromat. We are happy to answer or help with any questions on things such as stain removal, shrinkage etc.
Can I leave to run errands while my laundry is going?
Yes, however, our staff is not responsible for looking after your items so please know that this is at your own risk.
On busy days where most machines are being used, but are done, can I remove items to use that specific machine?
We ask that you please ask a laundry attendant first before handling other customers’ items.
Do you do alterations/mending, dry cleaning and wash, dry fold by the pound?
Yes, we provide all three of these services. All of these services have a turn around time of 7 to 10 days. Some exceptions can be made depending on the specific circumstance.
Can I use laundry pods in the washers?
Yes, you can. But please add the pod inside the washer with the clothes. Putting them in the soap dispenser clogs the dispenser. Thank you!
